Tumblegum Gifts - Highest Quality Online Products

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Frequently Asked Questions

 

How Much Is Postage / Delivery ?

We offer a flat delivery rate of $14.95 for postage Australia wide.

Local delivery is FREE within a 10km radius of Bathurst CBD.

Where Do You Deliver To ?

“Tumblegum” is based in O'Connell, NSW. Our flat-rate $14.95 includes postage Auatralia wide.

FREE local delivery to home or office within a 10km radius of Bathurst CBD.

Please call or email for further details if you are unsure if you are within our delivery areas.

 

How Long Does Delivery Take ?

Delivery to all local areas occurs at least once per week. (Tuesday – Friday). If you need your delivery to occur on a certain day, please phone 0438 168 711 or email tumblegum@outlook.com PRIOR TO PURCHASE to confirm availablility.

A small surcharge may apply for urgent deliveries.

Postal Services are via Australia Post and standard delivery times apply. Usually this will take 2-3 days. Please contact us for express post options.

What If I’m Not Home When You Deliver ?

Every care is taken upon delivery to ensure safety of your products. If you think that the delivery address may be unattended please leave alternative delivery instructions during checkout or phone us.

If you are unavailable, we recommend that you organise for delivery to your workplace or a trusted neighbour.

Can I Pick Up The Item ?

We hope to offer a click and collect service in the near future. Please contact us and we will endeavour to accommodate your requirements.

Do You Have A Shop ?

YES! We now have a store in the village of O'Connell, between Bathurst and Oberon. Our address is 2431 O'Connell Road, O'Connell NSW 2795.

We are located right next door to the O'Connell Avenue Cafe. 

What is The Refund Policy ?

We stock only high quality gifts and homewares however in the unlikely event that you find a manufacturers fault with one of our products we will be happy to exchange the item or refund the cost of the item. Please choose carefully as we do not refund for a change of mind.

What Are Your Open Hours ?

www.tumblegumgifts.com.au is open 24/7.

The store is open Thursday 9am-2:30pm, Friday to Sunday 9am-4:30pm.

 

© 2015 Tumblegum Gifts & Homewares. All Rights Reserved.